At DreamLandSplash.shop, we are committed to delivering your purchases quickly, safely, and reliably. This Shipping Policy outlines our delivery methods, timelines, and important customer information.
We proudly ship to customers across the United States from our facility in Cody, Wyoming. Our nationwide delivery service ensures that no matter where you are located, you can enjoy our products, including above ground pools, tubs, swing sets, inflatable pools, and pergolas.
Installation Services: For select products, we also provide professional installation at your location. This service is available in most regions and can be requested during checkout.
Orders are typically processed within 1–3 business days after payment confirmation. During peak seasons or promotional events, processing times may be slightly longer. Customers will be notified if delays occur.
Shipping costs are calculated at checkout based on product weight, dimensions, and destination. Expedited shipping and installation services may incur additional charges.
Once your order has shipped, you will receive a tracking number via email. You can use this number to monitor your shipment’s progress until it arrives at your door.
We currently ship only within the United States. International shipping is not available at this time. Certain oversized products may have limited delivery options depending on regional carriers.
If your order arrives damaged or does not arrive at all, please contact us immediately. We will work with the carrier to resolve the issue and ensure you receive a replacement or refund as appropriate.
For questions regarding shipping, please contact:
Email: support@dreamlandsplash.shop
Returns: returns@dreamlandsplash.shop
Shipping Location: Cody, Wyoming, USA
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